> For the complete documentation index, see [llms.txt](https://docs.extrafi.io/extrafi-xlend/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.extrafi.io/extrafi-xlend/xlend-incentives-program/faq.md).

# FAQ

<details>

<summary>How often are rewards updated?</summary>

Rewards are streamed continuously and become claimable in real time as your position accrues eligibility.

However, there may occasionally be **a short delay of several hours** before new rewards appear due to data indexing and Merkl's snapshot processing. This delay is expected and does not affect your actual reward entitlement.

</details>

<details>

<summary>Why is the APR on XLend different from what I see on Merkl?</summary>

This varies by pool type:

**🟦 Net Deposit pools:**

* **XLend** shows APR based on **eligible net deposit** (supply minus borrow in same pool).
* **Merkl** shows **average APR across all users**, including those with zero/negative net deposits, typically resulting in lower displayed rates.

**🟩 Supply & Borrow pools:**

* XLend **fetches APR directly from Merkl**, so both should match.
* Any differences are usually due to **data sync delay**

</details>

<details>

<summary>How do I know if a pool uses Net Deposit or Supply &#x26; Borrow logic?</summary>

XLend clearly specifies this in each incentive announcement. You can also hover over the APR in the app to view the reward calculation method for that specific pool.

</details>

<details>

<summary>What happens if I don’t claim my rewards?</summary>

All XLend incentives must be claimed **within 6 months** after each campaign ends. Unclaimed rewards after this period will be reclaimed by XLend and redirected to future incentive programs.

</details>
